Best Practices

How Carriers Can Help Prevent Fraud by Following 3PL Policies and Recommendations

Jim Nichol
April 23, 2025
5 min read
by
Jim Nichol
on
April 23, 2025
min read

In today’s fast-paced logistics industry, freight fraud has become an increasing concern, threatening supply chains and putting shipments at risk. As a trusted 3PL provider, ADL understands the critical role carriers play in keeping freight safe. By following recommended policies and procedures, carriers can help minimize the risk of fraudulent activity and ensure a smooth delivery process for everyone involved.

The Importance of Visibility and Identification

One of the simplest and most effective fraud prevention strategies is clear identification. When carriers properly display key information on their trucks, it becomes easier for shippers, receivers, and security personnel to verify that the right carrier is handling the load. Carriers should ensure that the following information is clearly visible on the truck:

Driver’s Full Name

Driver’s Phone Number

Truck Number

Trailer Number

Carrier Company Name

Displaying this information on the side of the truck helps eliminate confusion at pickup and delivery locations. It provides a visual confirmation that aligns with the load’s documentation, deterring fraudulent actors who may attempt to impersonate a legitimate carrier.

Reading and Following Pickup Instructions

Another key step in preventing fraud is simply reading and following the pickup instructions provided by the 3PL. These instructions often contain critical information, such as:

Appointment times

Site entry procedures

Identification verification protocols

Load numbers or reference codes

When carriers fail to read or follow these instructions, it can cause delays, miscommunication, and security concerns. Worse, it opens the door for fraudulent pickups if protocols are bypassed or misunderstood.

By taking a few extra minutes to carefully review the provided instructions, carriers not only ensure compliance but also build trust with both the 3PL and the shipper.

Supporting Secure and Efficient Supply Chains

Fraud prevention is a shared responsibility. While 3PLs like ADL implement robust processes to protect freight, carriers play a critical frontline role. Simple practices like clear truck labeling and attention to pickup details make a significant difference.

At ADL, we’re committed to partnering with responsible, detail-oriented carriers to keep our clients’ freight secure. By working together and adhering to 3PL best practices, we can continue to deliver dependable, fraud-free transportation solutions.

For reliable, secure transportation services, explore our offerings in Full Truckload (FTL), Less-Than-Truckload (LTL), and Warehousing. Need a quote? Request one here.